About Us is Really About You-The Customer….
The Mack World of Best Quality Fasteners.
For over 25 years, it has been Mack’s focus to serve customers with fastener solutions from standard, security, Mil Spec, stainless, industrial, medical and custom designed fasteners. Our Products are supported by all the elements of our ISO 9001:2015 system. Our ISO 9001:2015 certification provides assurance to our customers that we have systems in place which control our product related processes. It is our privilege to serve customers with “Quality without Compromise”.
The Basics:
We carry over 15,000 products and expand our selection monthly. If you have suggestions for products you’d like to see added to the site, please let us know! Simply email us and list your ideas.
We pride ourselves in out-of-this-world customer service, both online and on the phone. Our products are smartly and logically ordered just click on the picture.
Our online shipping policies are straight forward and easy to understand.
To handle your calls, we maintain a full staff of patient, polite and knowledgeable product specialists waiting to help you. No order is too small and none too big to get our full attention on you -the customer.
Warehousing Services and JIT Inventory.
Our warehousing services make your “just in time” requirements easy to meet and eliminate the issues associated with the storage of inventory. We are proud to serve customers all over the world with the parts that keep production lines going without disruption. No matter where your company is located from a local address to one in Hong Kong, Malaysia or anywhere around the globe, Mack Fasteners, Inc. is there for you.
Please give us an opportunity to earn your business.